Retail Management System Store Operations

For small and mid-size retailers, Microsoft® Business Solutions Retail Management System (RMS) Store Operations is an easy-to-use, affordable way to automate your stores. It can help you manage your operations more efficiently, so you can save time and money.

How can Microsoft® Store Operations help you?
This powerful retail software package runs on personal computers and helps you manage a wide range of store operations and customer marketing tasks, including:

• Point-of-sale operations
• Inventory control and tracking
• Pricing, sales, and promotions
• Customer management and marketing
• Employee management
• Customized reports
• Information security

Store Operations Demo

Click here to view a Web demo of Microsoft® Store Operations and how it can increase your business success. You'll learn new ways to serve your customers more effectively, manage business performance, and keep pace with competitors with this powerful point of sale system.

Retail Management System Store Operations

Key Features

Manage Inventory More Efficiently

  • Automate inventory management. Track inventory automatically across one store or multiple locations using any stock or sales method. Get insight into your inventory by finding out which items are the best and worst sellers. Use these classifications to assign new sales or price levels quickly for specific segments of your stock.
  • Reduce inventory costs and out-of-stocks. Maintain tighter control over inventory with automatically generated purchase order suggestions and stock levels, and the ability to transfer inventory across stores. Track storage of offline inventory including non-sellable or broken items.
  • Maintain multiple suppliers per item. Make sure you get the most for your money. Visibility into supplier histories makes it easy to select vendors who offer the best service and the lowest prices.

Streamline Point of Sale

  • Get easy-to-understand point-of-sale screens. Gain quick access to complete product and customer information.
  • Process transactions quickly. Point-of-sale screens allow your employees to process complex transactions efficiently. Cashiers can also reprint receipts or recall previous transactions from any point-of-sale register.
  • Offer better customer service. With access to complete customer histories, it's easy to target preferences. Suggest cross-sells and up-sells, advertise other products at the point of sale, and use information to market other products more effectively.

Simplify Card Processes

  • Save money. You can eliminate the need for separate credit card terminals and associated phone lines with an easy-to-use credit and debit card processing program.
  • Reduce data entry. By integrating card transaction processing into business operations, you can reduce data entry and experience easier reporting and reconciliation of transactions.
  • Provide fast service. You'll provide fast, efficient service to customers; speed up check-out lines; and facilitate reporting and reconciliation of transactions.

Provide Superior Customer Service

  • Personalize service and accommodate your customers. Quick access to product and customer information helps your cashiers offer better service. Track entire transaction histories, providing information on customers' previous purchases, payments, and accounts. Call up digital copies of receipts from past purchases and take partial payments with ease.
  • Sell impulse items. With the multimedia NetDisplay, you can showcase products on a second monitor at your point of sale. NetDisplay is programmable and interactive—entering the customer's name can trigger personal greetings and reminders about items they buy on a regular basis.
  • Keep your sales team message consistent. Help ensure your customers receive the same consistent product information and messaging from your sales staff.

Improve Marketing

  • Create sophisticated sales and marketing campaigns easily. Test-market pricing concepts, sales promotions, and new products. Put up a better fight against competitors, including the bigger retailers who aren't as customer-focused as you.
  • Target mailings to your customers' special interests. Grant automatic discounts and differential pricing to special customers.
  • Customize your receipts. Add information about promotions for new products and specials.



The prices listed below are for the Store Operations software only, based on the number of checkout lanes in a store. These prices do not include the Headquarters application (used to run multiple stores), other Microsoft® software, hardware or services provided by a Microsoft® partner.

Contact Us for Pricing

  • 100 Beddoe Drive, Unit 67, Hamilton, L8P 4Z2
    Phone: (905)- 528-8080
    Fax: (905)-528-8298


Point Of Sale Specialists will work with you to purchase and install Microsoft® Store Operations We are trained professionals with retail industry experience and are certified to sell and install the system. We can help you develop and test customizations, interfaces, and data conversion tools; train end users; convert data; and launch the system.

Integration with Other Software and Hardware

The system works with Microsoft® Office System applications such as Word, Excel and Small Business Accounting; Microsoft® Dynamics applications such as Great Plains; QuickBooks, Peachtree, Blackbaud, MYOB and others. It also works with a wide range of point-of-sale peripherals, including printers, magnetic stripe readers, and bar code readers.

System Requirements

  • A PC with Intel® Pentium® lll 300 MHz or higher processor (Pentium 4 recommended)
  • Microsoft XP Home or Professional with Service Pack 1a or later or Windows Server 2003.
  • A minimum of 64MB of RAM (128 MB or higher recommended)
  • Approximately 50MB of available hard disk space for the Store Operations application and files (hard-disk usage will vary depending on configuration and location of database files)
  • A CD-ROM drive
  • VGA (800x600) or higher-resolution monitor with 256 colors for POS application; VGA (1024x768)or higher-resolution for Manager application.
  • Microsoft® Mouse or compatible pointing device

Training & Support

There is an optional Microsoft Foundation Support Plan. The cost is 18% of the retail price of the purchased software. Because of the complexity of the software and features, it is recommended that the support plan be purchased.

Contact Us for Pricing

  • 100 Beddoe Drive, Unit 67, Hamilton, L8P 4Z2
    Phone: (905)- 528-8080
    Fax: (905)-528-8298

Examples of technical support options are:

  • Per Incident
  • 5 Pack of Incidents

Response times vary, depending upon the plan. They include 8 hour response, 3 hour response, and 24/7 response. Remote Access Support

Once Point Of Sale Specialists identifies your support needs, we can customize a support plan for your business. We are available for installations and training within the state of Arizona.

Pricing depends on the complexity of the installation and the length of training. Once we identify your needs, we can provide you with a quote.

Scroll Down for Demo

Microsoft RMS Website For more information or to arrange an online demo, please contact